Webinar Help

If you need technical support for the webinars, please read the following notes, or failing that, there are contact details for EHNZ technical support staff at the bottom of this page.

Registrations

Within a few minutes of registering, you should receive an email with a link which you can click to watch the webinar.  If you didn't receive it, check your Spam/Junk folder.

For the paid webinars (e.g. "Heal, Hope, Dream, Fulfil"), after paying via the PayPal window, make sure you click "Return to merchant" on that window so you can complete the registration process.  If you weren't able to do that, contact EHNZ technical support for help, but check your email (including Spam/Junk folders) first, to see if you've been emailed about it since payment.

Device Requirements

Most computers, iPads, tablets and smart phones should work for registation and watching the webinars.  You don't need to install any special software, you can just use your browser. The recommended browsers are modern versions of: Chrome (possibly the best option), Firefox, Safari or Edge.  Some other browsers may also work.

 

EHNZ Tech Support contact details:

  • Landline: +64-4-977-7777 or 04 977-7777 from NZ.  (11am - 8pm NZST, Mon-Sat).
  • Mobile: +64-27-440-6310 or 027-440-6310 from NZ (11am - 8pm NZST, Mon-Sat).
  • Email: techsupport@elijahhouse.org.nz (any time but will mainly be processed 11am - 8pm NZST, Mon-Sat).  If emailing, it may be best to include any NZ phone numbers (preferably landlines) so you can be called if required.

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